FREQUENTLY ASKED QUESTIONS

Wholesale Inquiries

If you have any inquiries about our wholesale offers you can either call us:213-792-2901 or email us :smileyscrubs@gmail.com There is no free shipping on wholesale Orders

What sizes do we carry?

We carry all standard sizes in our inventory, XS,S,M,L,XL,2XL and 3XL. On certain items and styles we do carry XXS, 4XL and 5XL.If you want to get further information about our sizes please contact us: smileyscrubs@gmail.com or give us a call:213-792-2901

What products do you offer?

Smileyscrubs offers you a big variety of discount scrubs,cheap scrubs and medical apparel.Our scrub sets start as low as $9.99 for the solid scrub sets and $12.99 for our designer scrub sets.In our huge inventory you will find anything from our solid regular unisex two pocket scrub set and unisex cargo scrub set and our stylish designer scrub sets such as the contrast scallop scrub set,contrast trim scrub set,contrast mock scrub set,contrast jersey scrub set mock wrap scrub set and many more.

Our discount scrubs we import from China,and they are made of high quality 65/35 polly/cotton.Furthermore our medical scrubs are designed to last and stand up to the toughest of uses.Using the finest materials,our scrubs are made with a color fast fabric.Moreover,our cheap scrubs include a special blend that makes the scrubs comfortable in both,cool and warm climates.The material also has a soil release finish to fight stains and wrinkles making our scrubs resilient for the toughest of jobs. Additionally the scrubs feature safety stitched seams and bar tacked stress points.

We at Smileyscrubs strive to provide you the best possible experience with your online shopping.Additionally to our high quality discount scrubs we offer all other kind of medical apparel such as,medical clogs,unisex lab coats scrub tops and medical scrub pants.Our cheap discounted scrubs are a perfect fit for anyone working in the medical field such as,doctor’s,nurse’s,physician’s,nurse practitioner,dentist,dental hygienist,home health care nurses and many more.

 

What is your refund policy?

Items in original condition and packaging,including the tags,may be returned or exchanged within 30 days after the date of arrival when accompanied by your original invoice.Items that have been washed, worn or embroidered can not be returned,also items which are worn for costumes parties and all Halloween Orange Scrubs are final sale.Items must be in the original packaging including the tags.If the poly-bag is ripped or torn,we can not accept them,original condition only.No return will be accepted or credit given without prior return authorization.No refund on shipping charges for Wholesale Orders.Also, if the ship to address was wrong or the carrier could not deliver the items because the customer has moved,or items are undelieverable as addresses,shipping charges will not be refunded.

You will receive a full refund for the cost of the product,shipping is excluded,based on your original payment method (i.e., check or credit card).Original or return postage is not refundable. If you have placed your order with a credit card please allow up to two billing cycles for a refund to appear on your credit card statement. If you paid by check, your refund check will be sent to you via first-class mail. Please note if you have a back-ordered item(s) the refund check will be issued as soon as your order has been completely shipped.Depending on the method you use to send the item(s) to us, it can take up to 7 – 10 business days for us to receive your return. Upon receiving the item(s) we process all returns within 7 days.

Please email smileyscrubs@gmail.com to request a refund (Stating the reason for your return and the original receipt)

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email smileyscrubs@gmail.com to request a refund (Stating the reason for your return and the original receipt)

Shipping Policy

We pride ourselves for shipping fast and safe.Once you filled your shopping cart with whatever items you like and reach a threshold of $60 you will automatically receive free shipping .We offer same day shipping,if the order is placed before 1 pm PST and if we have the item in stock,which is the case in 90% of our orders,because of our huge inventory.We ship our goods from Los Angeles,CA.We ship via USPS 2nd day air and bigger orders via FedEx.We also ship to Puerto Rico via USPS and Canada.You can also request expedited shipping which we will calculate for you,since we have an outstanding relationship with FedEx we can offer very reasonable shipping rates on expedited and wholesale orders.

Our shipping rates are as follows:
0 to $15 -$6 shipping
15.04-$50-$11.30 shipping
50.01-$64.99$12.50 shipping
$65 and over FREE SHIPPING

Upon shipment we will forward you the USPS or FedEx tracking number,so you can follow your order at all times. Once you placed an order,you will automatically receive an invoice send to your email.

Smileyscrubs offers free shipping for any online order of $65 and more.
Please feel free to contact us anytime for any additional shipping questions: smileyscrubs@gmail.com or call us:213-792-2901

Payment options

We accept all major credit cards on our website,american express,visa,master card and discover.We also except Paypal.Additionally you can always call our phone line and place an order direct over the phone giving us your credit card information.We process all credit card transactions via authorize.net and which ensures you 100% safe and secure shopping.When a customer purchases items from us,the system utilizes the secure URL that is included with every site to ensure that the customer’s credit card number and personal information entered on a live site are protected by Secure Socket Layers (SSL) technology.

 

I have faulty products, who should I contact?

If you have any issues with a product please contact us

smileyscrubs@gmail.com or call us:213-792-2901

 

Do you offer home delivery?

Yes we do.

We are located in Los Angeles,CA and deliver your Scrubs direct to your home or office within a radius of 25 miles and a minimum purchase of $100,no shipping charge or mileage added,just flat $100.All you have to do is call us 213-792-2901 and place an order or send us an email at smileyscrubs@gmail.com attached with the address.We will then set up a time and date for your convenience and deliver to that requested location.

 

How do I place an order

Ordering online with Smiley Scrubs is simple, easy, and secure. Simply select the color, size, personalization options (if applicable), and the quantity then click the “Add to my Shopping Cart” button on the product detail page. The Shopping Cart page will then display the items in your cart and will allow you to change the quantity of each item you’ve selected or remove items. From the Shopping Cart page, you can either proceed to checkout or continue shopping.

Of course,you can always call in also and place an order direct over the phone,which we process the same way as we do online,using authorize.net,or you can also send us an email with your order!

 

How many years have you been in business?

Smiley Scrubs is a daughter company of Natural Uniforms. For over 12 years we have been a leading wholesaler and retailer of scrubs, nursing uniforms, lab coats, medical supplies and nurse shoes. This expertise and sole focus on the medical industry demonstrates our ability to distribute the most comfortable, flattering and affordable medical uniforms.

As a leading manufacturer, we carry a wide variety of colors and sizes. We carry a hefty amount of inventory with over twenty-five different colors, from classics such as royal blue and khaki to fashionable colors such as hot pink and lime green. Further, we carry an assortment of styles, including traditional scrub sets and mock wrap scrub uniforms. We also carry warm up jackets and many styles of printed scrub tops. Our printed tops are never duplicated and we receive new styles every few months.

With a vast assortment of discount scrubs in a wide variety of styles, sizes and fabric, you are guaranteed to find something that fits your specific needs and budget. Browse our website and see the Natural Uniforms difference today! Whatever your style or size, you will find your choice at Natural Uniforms!

We are a southern California based Company, specialized on retail and wholesale Scrubs,Nursing Uniforms, Lab Coats and Nurse Shoes.

 

How to wash Natural Uniform Scrubs?

For any new nurse scrub that you purchase, it’s best to wash them once before wearing them for the first time,it helps to set the fabric dye.

Our scrubs are made of a high quality 65/35 Polly/Cotton so it is best to wash them in warm water.Use non-chlorine detergent and put them in a dryer with low heat.